Email automation

GrowthHero offers fifteen different Email Templates. Here is a list of them with a short description of when are they sent:

1. Affiliate/Refer-a-Friend Welcome - sent after signing up or approving an account in case you manually accept members.

2. Affiliate/Refer-a-Friend Review - sent after registration if the partner's account is waiting for approval.

3. Account Disabled - sent when a partner's application gets rejected by the business' owner.

4. Payment Notification - sent when a partner's payment is generated.

5. Rejected Conversion - sent after a referred order gets rejected by the program's owner.

6. Refunded Conversion - sent when the order was refunded by the owner.

7. Affiliate/Refer-a-Friend Invitation - used to invite partners to the program.

8. Bulk Email - sent to all of your partners or to all partners in a chosen program at once.

9. Order notification - sent to the partner when a new affiliated order was paid.

10. Reset password - sent to the partner after they request a password reset at the login page available for you to customize and translate. Please leave __reset_password_link__ in the template.

11. Affiliate Hunt Outreach - used to invite partners to the program through Affiliate Hunt

12. New Marketing Resource - sent to the partner when a new marketing resource has been added.

13. New Campaign - sent to the partner when a new campaign is available.

14. New message - sent to the partner when a program owner (you) responds to partner's message in chat.

15. Invitation notification - sent to the partner that has joined your program via Post-Purchase Modal.

Test Emails

If you ever need to send a test email, you can do it with a Send Test Email button under a template's body. It would be sent to your email address.

Customisation

There are multiple ways to customize every template. To open the editing tool, simply click on the email's body, and an options bar will appear. You can change its colours, text, add pictures and custom HTML blocks (highlighted below)

Sending a bulk email

Sending a bulk email is different than other emails. To send the bulk email, go to Partners & Payouts tab, then click Send bulk email option at the top of the page.

Once you are happy with the changes you've made, simply click Send button to send the email to all partners.

Please note that for emails to be sent Bulk emails and Post-Purchase Modal emails to your affiliates, we require integration with either Sendgrid or Mandrill.

NOTE:

If you feel like you're needing more templates, contact us, and we'll see what we can do!